Category Archives: Care Redesign/Performance Improvement

Lessons Learned from a Hospital-Physician Gainsharing Program

Share:

This month, hfm Magazine explores “Lessons Learned from a Hospital-Physician Gainsharing Program, examining the experiences of the New Jersey Hospital Association, the Greater New York Hospital Association, and their member hospitals. NJHA’s SVP Sean Hopkins, AMS VP Anthony Stanowski, and I discuss the leadership lessons learned using the 8-step process for leading change advanced in the seminal 1996 book, Leading Change by Dr. John Kotter, Emeritus Professor of Harvard Business School.

By documenting the key lessons learned from the associations that administered gainsharing programs and the hospitals that implemented them, we hope that this article provides guidance to health care providers not just in implementing gainsharing programs, but also as they undergo the change management process for other forms of alternative payment systems.

Read More

Quality Metrics: 7 Guidelines For Deciding What to Measure

Share:

So your organization is implementing a gainsharing strategy and you have been selected to oversee the program.    Gainsharing can be a stand-alone program or be an integral part of other initiatives, such as ACOs and Bundled Payments.  Identifying the common elements to all these initiatives is critical – especially if you Read More

Breaking Down Internal Silos

Share:

As hospitals initiate new strategies to transition from fee-for- service to population health, many times the programs are established in a vacuum.  Managers in one are unaware of what the managers of another are working on – sound familiar.  That age old problem of “silo mentality”.  This may be due to a number of 
Read More

AMS President Jo Surpin Announced as a 2014 Woman of Distinction by the Philadelphia Business Journal

Share:

I am very proud to announce that that Philadelphia Business Journal selected Applied Medical Software president and my long-time business partner with AMS Jo Surpin as a 2014 Woman of Distinction award Read More

Engagement and Alignment: The Key to Improved HCAHPS is with Both Physician and Patient Education

Share:

A few years ago, a friend was describing her visit to an outpatient oncology site.  The facility was located in a run-down urban area, the office needed a coat of paint, the furniture needed to be refreshed and the other patients were a bit dowdy.  Her impression was less than stellar and led her to choose a different facility for Read More